Frequently Asked Questions
Everything you need to know about shopping with Assembly Label.
What is your return policy for online orders?
We offer returns on all full-priced items within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund or store credit.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. Please note that processing times may increase during peak sale periods.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping costs and delivery timeframes are calculated at checkout based on your specific location.
How should I care for my linen and organic cotton garments?
To maintain the longevity of our natural fibers, we recommend a cold gentle machine wash with like colors and drying in the shade. Avoid tumble drying to prevent shrinkage.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is quickly processed by our warehouse. We are unable to guarantee changes or cancellations, but please contact our support team immediately and we will do our best to assist.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and Klarna.